Last updated: November 28, 2024
At Adonai, a company specializing in interior design software (“Adonai,” “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy (“Privacy Policy”) outlines the basis on which we process any personal data we collect from you or that you provide to us.
Your privacy matters to us, and we strive to handle your personal information responsibly, securely, and transparently.
SUMMARY of Key Points
What information do we collect from you?
At Adonai, we collect and process information you provide when you register and use our interior design software and services. This includes technical and behavioral data about your usage of our platform. Additionally, we gather information if you visit our website.
How will we use the information about you?
We use your information to deliver and enhance our services for you. This includes improving and administering our platform, ensuring user safety, and preventing misuse. Where we have your consent or need to fulfill contractual obligations, we may use your data for targeted advertising and to promote our services.
Who do we share your information with?
We may share your data with our affiliates and authorized business partners who assist in delivering our software and services to you.
How long do we keep hold of your information?
We retain your information for as long as it is necessary to provide our services and fulfill contractual obligations. If we no longer need your data for service delivery, we keep it only for legitimate business purposes or to meet legal obligations. Your data may also be retained to address legal claims if necessary.
Your Rights
We offer settings to help you control and manage your personal data. You have the following rights:
Request deletion of your data.
Request corrections or updates to your data.
Request a copy of your data.
Request restrictions on how your data is used.
For more information on making these requests, click here, or contact us using the information below. We will review and respond to your request in accordance with applicable laws.
How will we notify you of any changes to this Privacy Policy?
We will notify users of significant changes to this Privacy Policy through updates on our website or other communication methods. The “Last Updated” date at the top reflects the effective date of the policy. By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy and your rights regarding your personal data.
I. What kinds of information do we collect?
1. The personal data we collect
To provide our interior design software and services, Adonai may ask you to provide personal data necessary to deliver these services. Depending on the services you choose, we may collect one or more of the following types of information:
Your Profile Information:
When you register for an Adonai platform account, we collect details such as your username, email address, phone number, work industry, and region of residence.
Login Information:
When you visit our website, we automatically collect information using cookies. This includes:
The webpages you visit.
Date and time of access.
Browser details (type, time zone, plug-ins, language, etc.).
Mouse and keyboard activity.
Software and hardware attributes.
Network information (IP address, port, protocol, etc.).
Account Information:
When placing an order through our website, we may ask for your banking account details, shipping address, and contact information.
2. Information from third parties
Adonai may receive data from business partners or third parties through legal channels. For instance, we may use data from public or commercial third-party sources to support our services when permitted by law. While browsing the public sections of Adonai’s website doesn’t require providing personal data, using our services requires compliance with this Privacy Policy.
3. Information you provide to us
Survey Responses:
If you participate in our surveys, your individual responses will be used for the stated purpose of the survey. Aggregated data may also be utilized or shared as described when you participate.
Correspondence:
Personal data collected during correspondence may include your name, username, email address, phone number, region of residence, and other relevant details.
4. Cookies
When you access Adonai’s website or services, we may use small data files (cookies) to identify your device. These cookies may include:
Security Cookies: Authenticate users, prevent fraudulent activities, and protect data from unauthorized access.
Preference Cookies: Store preferences like language and login credentials for ease of use.
Analytics Cookies: Track user interactions to improve content and performance, such as testing popular 3D models.
Advertising Cookies: Deliver relevant ads and measure campaign effectiveness by tracking user interest and ad performance.
Cookies enable us and our authorized partners to analyze service use, improve features, and deliver personalized content. For example, they help us avoid showing repetitive advertisements and provide insights into popular services and features.
Information Collected via Cookies:
Cookies may collect details like username, phone number, email address, country, IP address, browser settings, and time of access.
You can control or decline cookies via your browser settings. However, declining cookies may limit your ability to use certain features of our website or services.
Additionally, we may use web beacons (e.g., single-pixel GIFs) to track website interactions such as pages visited, time spent, and previous page activity.
Necessity to provide data to us
Providing personal data to Adonai is voluntary. However, without certain information, we may be unable to deliver some or all services outlined in the User Service Agreement. For example, not providing an email address may prevent you from registering or accessing our software.
We remain committed to using and protecting your personal data responsibly, ensuring your experience with Adonai is secure and tailored to your needs.
II. How do we process personal data of minors?
Adonai is not directed toward individuals under the age of 18. If you believe we have collected personal data from a child under this age, please contact us immediately at [email protected].
III. How will we use the information about you?
1. To fulfill a contract or take steps linked to a contract
This applies when you purchase products or services from us. It includes:
Processing payments.
Communicating with you.
Providing customer service, arranging deliveries, or fulfilling other service-related needs.
2. To conduct our business and pursue our legitimate interests
In particular, we use your data to:
Verify your identity.
Provide information about products or services you have requested or enquired about and respond to your comments or complaints.
Conduct big-data analytics to optimize our services.
Share your contact information with our global branches for internal management and support purposes.
Maintain the integrity and security of our technology systems for storing and processing personal data.
Develop customer insights based on transactional behavior or demographics to enhance targeted marketing efforts and conduct market research and surveys.
Investigate complaints related to our products, services, or website.
Ensure compliance with regulatory and legal obligations, including handling legal claims or disclosing data in connection with litigation or legal processes.
For further details on how we balance legitimate interests with user rights, you can contact us using the details provided below.
3. Where you give us consent
When you provide consent, we may use your data for the following purposes:
Sending direct marketing communications related to our products, services, or other offerings.
Placing cookies and utilizing similar technologies in accordance with our cookies policy.
Other purposes, as explained at the time of obtaining your consent.
4. For purposes required by law
We may process your data to:
Ensure compliance with applicable laws and regulations.
Address legal claims, regulatory matters, tax requirements, or investigative purposes.
Respond to requests from law enforcement or disclose data as required in legal processes or litigation.
By aligning our processes with the above policies, Adonai is committed to safeguarding your personal data while ensuring we meet contractual, legal, and service obligations.
IV. Who do we share your information with?
Your personal data will be kept strictly confidential and shared only with the types of recipients listed below.
1. Adonai Affiliates
As the data controller of your information, Adonai determines how your personal data is processed and for what purposes. To provide services to you, recommend relevant information, or ensure the personal and property safety of Adonai, our users, or the public, your personal data may be shared with Adonai affiliates.
We share personal data only as necessary for providing maintenance services or post-sales support. For a list of our affiliates and their contact details, refer to the information below:
Company Name: Adonai
Email: [email protected]
2. Authorized Partners
We may share the categories of personal data listed above with service providers and business partners to support our business operations, including transaction fulfillment, deliveries, marketing, analytics, and advertising. These service providers and partners may include:
Local software distributors or resellers in your region who may receive information such as your username, email address, telephone number, work industry, and region of residence to fulfill transactions.
Advertising, marketing, and analytics vendors who may receive data such as your name, phone number, email address, and location to tailor advertisements.
3. Law Enforcement Authorities
We may disclose certain information in response to subpoenas, court orders, legal processes, law enforcement requests, legal claims, or government inquiries. Additionally, we may share data to protect and defend the rights, interests, safety, and security of Adonai, our affiliates, users, or the public.
V. How long do we retain your personal data?
When you register for an account and create an Adonai ID, we retain most personal data as long as you remain an active user of our services. We delete certain personal information when we no longer have a business reason to retain it.
Some personal data may need to be retained even after you close your account to meet business and legal obligations. For example:
Personal data related to contracts or transactions with you is retained for 60 months after your last interaction with us.
Data processed for marketing purposes or with your consent is retained until you withdraw consent, after which we may retain a record to honor your request not to send further communications.
Data used for site security purposes is also retained for 60 months.
In certain cases, we may retain your data to support government or judicial investigations, legal claims, or administrative proceedings.
When the storage period expires, we delete or anonymize your personal data in compliance with applicable laws.
If Adonai ceases operations, we will promptly stop collecting your personal information, notify you through direct communication or public announcements, and delete or anonymize all personal data in accordance with the law.
VI. Security
We take steps to ensure your information is handled securely and in line with this privacy policy. However, no internet transmission can be entirely secure. While we use methods like encryption to protect your data, we cannot guarantee the security of data transmitted online. Such transmissions are undertaken at your own risk.
To mitigate risks, we implement appropriate technical and organizational measures to secure your data. These measures are regularly reviewed and updated to enhance the overall security of our systems.
VII. Your Rights
You have the right to:
Request a copy of your personal data.
Correct, delete, or restrict (stop active) processing of your personal data.
Obtain the personal data you provided to us for a contract or with your consent in a structured, machine-readable format, and request that we share (port) this data to another controller.
You may also object to the processing of your personal data in specific circumstances (e.g., when we do not need the data for contractual or legal requirements, or if we use it for direct marketing purposes).
These rights may be subject to limitations, such as:
If fulfilling your request would reveal personal data about another individual.
If it would infringe the rights of a third party (including Adonai’s rights).
If you request the deletion of data that we are legally required to retain or have a compelling legitimate interest in keeping.
Relevant exemptions under applicable data protection laws may apply. We will inform you of any such exemptions when responding to your request.
To exercise your rights or obtain further information (e.g., a copy of a legitimate interests balancing test), please contact us using the details below. If you have unresolved concerns, you may lodge a complaint with a data protection authority in your jurisdiction.
While we generally provide free access, correction, updates, and deletion services, we reserve the right to charge a reasonable fee for data access requests.
VIII. How will we notify you of changes to this Privacy Policy?
This privacy policy may be updated periodically. Changes will be published on this page, and when appropriate, we will notify you through email at [email protected] or by other suitable means. Specific details of changes will be communicated clearly.
IX. Contact Us
If you have any questions, feedback, or suggestions regarding this privacy policy, wish to exercise your rights, or have other requests, please contact our Personal Data Protection Department using the information below:
Email Address: [email protected]
Adonai is a powerful interior design tool that simplifies 2D and 3D designs with AI-driven features, saving time and effort. From detailed drawings to realistic renders, Adonai makes designing faster, easier, and smarter for professionals.